Last updated: 20 September 2026
Kora is operated by Digital Creative Academy LLC, Switzerland. By accepting these Terms, you agree to use the Service under these conditions. Our Privacy Policy explains how we handle personal information. Where separate consent is required, we will request it specifically. If you do not agree to these Terms, do not use the Service.
Kora provides voice-guided AI learning experiences. Programs include structured modules with AI facilitator sessions, Practice feedback, optional assessments, notes, and progress tracking.
Kora's core catalogue is developed by Digital Creative Academy LLC and may be reviewed or updated with AI assistance. Custom programmes are generated by AI from information supplied by users and may be added to the shared learning catalogue after automated quality review, making them available to other Kora users. Publication is not guaranteed.
You must be at least 16 years of age to use the Service. By creating an account, you represent that you meet this age requirement.
You must create an account to access paid features. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must provide accurate and complete information during registration.
Payments are processed securely through Stripe. Subscription plans renew automatically unless canceled before the renewal date. Single-course purchases provide 90 days of access. All charges are made in EUR; other displayed currencies are indicative conversions. You can manage or cancel a recurring subscription through account settings. Single-course purchases are one-time purchases, not automatically renewing subscriptions. Review the price, taxes, renewal period, and access limits shown before payment. Cancellation of renewal is distinct from withdrawing from a purchase or requesting a refund.
Refunds and statutory rights: Except where required by applicable law or expressly agreed by us, payments already made are non-refundable and unused time is not refunded. Nothing in these Terms limits mandatory consumer cancellation, withdrawal, refund, conformity, or other statutory rights. Applicable refund or withdrawal rules remain subject to the mandatory law that applies to you.
Where EU/EEA or UK consumer withdrawal rules apply, you generally have 14 days from conclusion of the contract to withdraw, subject to applicable exceptions. Accessing the Service alone does not waive that right. Any request for early performance, proportionate charge, or loss of the right must meet applicable legal requirements. Nothing in these Terms limits rights that cannot legally be waived.
Send withdrawal or refund requests to learning-support@digital-creative-academy.com with your account email and purchase reference, but no card details. Any unequivocal statement of withdrawal may be used; email is not the exclusive means of exercising a statutory right.
The Kora platform, facilitator prompts, design, software, and catalogue content supplied by us are owned by or licensed to Digital Creative Academy LLC. You may use programme content for your personal learning but may not reproduce or commercially distribute it without permission.
You retain any rights you hold in personal notes and content you submit while using the Service. Raw notes and transcripts are stored locally in your browser; content you actively submit, including transcript excerpts, Practice answers, code, chat, and custom-programme prompts, may be processed by our AI providers as described in the Privacy Policy. You grant us a limited licence to host, process, and use submitted content to operate, secure, and support the requested features. This does not transfer ownership or give blanket permission to use personal learning content for unrelated model training. Rights in AI output depend on applicable law; originality, exclusivity, and freedom from third-party rights are not guaranteed.
Creating a custom programme automatically submits it for catalogue review. If it passes that review and is published, you grant us a non-exclusive, worldwide, royalty-free licence to host, adapt for formatting or safety, display, and make that programme available to other Kora users. We may correct, demote, or remove it. A published programme may remain after account deletion with its account link removed. Its original topic, learning challenge, and content may remain stored; removing that link does not guarantee anonymity. Contact us to request review of continued publication or removal of personal information. Do not include confidential information or unnecessary personal details in programme requests. Automated review is not a guarantee that identifying content is removed.
Catalogue availability: As part of periodic catalogue maintenance, we may remove a custom programme from the shared catalogue once it has been published for more than 12 months if its shared listing has no learner enrolments. This is not a rule that deletes programmes after a period of learner inactivity. Removal from the shared catalogue under this rule does not delete the creator's original custom programme or saved learning progress.
You agree not to misuse the Service, including but not limited to: attempting to reverse-engineer AI systems, sharing account credentials, infringing the rights of others, submitting information you are not authorized to share, or using the platform unlawfully. Restrictions on reverse engineering remain subject to applicable legal exceptions. Do not use AI feedback as the sole basis for decisions with legal or similarly significant effects on a person.
We use reasonable efforts to provide a reliable service but cannot guarantee uninterrupted availability, error-free operation, accurate AI output, or a particular learning outcome. AI Practice feedback is educational and may be mistaken; review it before relying on it. AI code review processes code as text. Separately, choosing Run executes supported Practice code locally in your browser, not on Kora's servers. Learning checks combine automated scoring and AI feedback; neither is a professional certification. These limitations do not exclude statutory warranties, service-conformity obligations, or applicable remedies.
Kora does not provide medical, legal, financial, mental-health, or other professional advice, and participation confirmations are not professional licences or accredited qualifications.
Liability is determined under applicable law. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability for fraud, willful misconduct, gross negligence, or mandatory consumer and data-protection rights. Service and AI limitations do not remove applicable remedies when the Service is not supplied as agreed.
You are responsible for unlawful use and breaches of these Terms to the extent established by applicable law. You are not required by these Terms to cover our own fault or liabilities that the law places on us. Any claim for loss or legal costs remains subject to applicable legal requirements.
We may suspend or terminate access for material breach, with reasonable notice where appropriate, and act immediately where reasonably necessary for security or legal compliance. Request account deletion through Settings or support. Billing cancellation must be confirmed before self-service deletion completes; contact us if it cannot be completed. Account-linked learning data is removed as described in the Privacy Policy. Published custom programmes may remain with their account link removed, which does not guarantee anonymous content. Limited payment, support, security, or legal records may remain for lawful purposes. Closing an account does not itself create a discretionary refund, but statutory rights remain unaffected.
Swiss law governs these Terms without depriving consumers of mandatory protections applicable in their country of habitual residence. Claims may be brought before courts competent under applicable law, including courts in your country of residence where that right applies. You may contact us to seek an informal resolution without giving up your right to a legal remedy.
We may update these Terms as the Service or law changes and will provide any notice and obtain any agreement required by applicable law. Changes do not remove rights relating to existing purchases. Continued use alone is not consent to new personal-data processing that requires consent.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Digital Creative Academy LLC regarding the Service.
Questions about these Terms? Reach us at learning-support@digital-creative-academy.com.